Ryanair’s non-priority passengers will only be able to take one piece of hand luggage into the cabin instead of two from 1 November.
Only priority-boarding customers, who pay €5/£5 each way for the privilege, will be allowed two bags – one normal size (55cm x 40cm x 20cm) and one smaller bag (35cm x 20cm x 20cm).
Everyone else will only be able to carry the smaller size bag, such as a handbag or laptop bag.
Wheelie-style cases, that all customers could previously put in overhead lockers, will now be placed free in the hold at the boarding gate.
Ryanair said it had taken the decision because flights were being delayed because of a shortage of locker space.
Well done! Good decision! As a passenger who takes a backpack as hand luggage, I’m sick of people who take large bags and use all the space
— Margaret Joseph (@Foxelms) September 6, 2017
Great idea. I always put my hand luggage in the hold just before I get on. Much easier than fighting for a space in the cabin.
— Angela Tochet (@angelatochet) September 6, 2017
Also from 1 November, the weight allowance for checked-in bags will increase from 15kg to 20kg, but the price drops from £35 to £25.
Customers with infants will still be able to take an additional changing bag (5kg) on board with them.
Passengers with waivers for medical items will also be able to board with them if they contact the airline’s special assistance line in advance.
Ryanair’s chief marketing officer, Kenny Jacobs, said he hoped the changes would “speed up the boarding of flights and eliminate flight delays”.
He said: “We believe offering bigger bags at reduced fees will encourage more customers to consider checking-in a bag, which will reduce the high volume of customers we have with two carry-on bags at the boarding gates – which is causing flight delays due to large numbers of gate bag and cabin bag offloads.”
Good for long flights. Not good for flights under 1 hour long. Wait for bags may be longer than flight. As a frequent flyer, not happy.
— Shaz (@Shaz_DubGal) September 6, 2017
What a shame! I loved being able to bring my small wheelie and my handbag to not be held up on arrival waiting for my bag to arrive 🙁
— Sophie Clarke (@clarke_sophie) September 6, 2017
There was a mixed reaction to the reduced baggage allowance for non-priority boarders with some travellers on social media slamming the move, while others hailed it a step in the right direction.
One angry Twitter user wrote: “Good for long flights. Not good for flights under 1 hour long. Wait for bags may be longer than flight. As a frequent flyer, not happy.”
Another said: “What a shame! I loved being able to bring my small wheelie and my handbag to not be held up on arrival waiting for my bag to arrive :(.”
However, some welcomed the action, tweeting: “Well done! Good decision! As a passenger who takes a backpack as hand luggage, I’m sick of people who take large bags and use all the space.”
Another passenger wrote: “Great idea. I always put my hand luggage in the hold just before I get on. Much easier than fighting for a space in the cabin.”
Hi Darren, It can be added after booking (for €/£6) up to 1 hour before the scheduled flight departure time, via the Ryanair app.
— Ryanair (@Ryanair) September 6, 2017
So I cant add priority for the discounted rate? So now you want to charge me more for an option I would have taken if known about changes??
— Darren Little (@WDWMrWomble) September 6, 2017
The new baggage policy applies to all bookings made before and after 1 November.
“If i’d known about change when I booked I would have added priority boarding as I like both bags with me, undamaged,” wrote one angry passenger in a Twitter exchange with the airline’s social media team.
When he learned he would have to pay the higher rate of €6/£6 – not the discounted booking rate – if he now wanted to upgrade to a priority seat, he added: “We are being penalised by your policy change yet you state customers are getting a BETTER deal.”